Privacy policy

隱私政策 / Privacy Policy

最後更新日期:2026年7月10日

日本美研所重視您的個人資料與隱私。本隱私政策說明當您瀏覽本網站、建立訂單、付款、聯絡客服或使用本店服務時,我們如何收集、使用、保存與保護您的個人資料。

1. 我們收集的資料
當您使用本網站或於本店下單時,我們可能會收集以下資料:

姓名
Email 地址
電話號碼
收件地址
帳單地址
訂單內容
付款狀態與付款相關資訊
配送與物流資訊
您與客服聯絡時提供的內容
裝置、瀏覽器、IP 位址、Cookie 及網站使用資料

我們不會直接保存完整的信用卡資料。付款資訊通常由 Shopify Payments、PayPal、信用卡處理機構或其他第三方付款服務供應商安全處理。

2. 我們如何使用您的資料
我們可能會將您的個人資料用於以下目的:

處理訂單、付款、出貨與配送
提供訂單通知與物流追蹤資訊
回覆您的客服問題
處理退貨、退款、補發或售後服務
改善網站、商品與服務
防止詐欺、濫用或未授權交易
遵守法律、稅務、會計或平台規定
在您同意的情況下,寄送行銷資訊或優惠通知

3. Cookie 與網站分析
本網站可能使用 Cookie、像素、分析工具或類似技術,以協助我們了解網站流量、顧客瀏覽行為、商品表現及行銷成效。

您可以透過瀏覽器設定管理或停用 Cookie。但若停用 Cookie,部分網站功能可能無法正常使用。

4. 第三方服務
本店使用 Shopify 作為電商平台,並可能使用 Google、Meta、付款服務、物流服務、email 服務及其他第三方工具來營運網站、處理訂單、分析流量或提供客服。

這些第三方服務可能會依其各自的隱私政策處理您的資料。建議您閱讀相關第三方服務的隱私政策。

5. 資料分享
我們不會出售您的個人資料。

但在以下情況下,我們可能會分享必要資料:

與電商平台、付款服務商、物流公司或客服工具分享,以完成訂單與服務
依法律、政府機關、法院或平台要求提供資料
為防止詐欺、保護本店、顧客或第三方權益所必要
在業務移轉、合併或重組時,依法處理相關資料

6. 跨境資料處理
由於本店提供日本直送服務,並使用國際電商、付款、物流與分析服務,您的資料可能會在您所在國家或地區以外被處理、儲存或傳輸。

我們會採取合理措施保護您的個人資料,並依適用法律及服務供應商規範處理。

7. 資料保存
我們會在達成本政策所述目的所需期間內保存您的個人資料,例如處理訂單、售後服務、稅務、會計、法律義務或防止詐欺所需期間。

當資料不再需要時,我們會依合理方式刪除、匿名化或安全保存。

8. 您的權利
依您所在地區適用法律,您可能有權要求:

查詢我們持有的個人資料
更正不正確的資料
刪除您的個人資料
限制或反對特定資料處理
撤回行銷同意
要求停止接收行銷訊息

如需行使上述權利,請透過本政策下方的聯絡方式與我們聯絡。

9. 行銷訊息
如果您同意接收行銷訊息,我們可能會向您發送新品、優惠、活動或店鋪通知。您可以隨時透過 email 中的取消訂閱連結,或聯絡我們要求停止接收。

10. 資料安全
我們會採取合理的技術與管理措施保護您的個人資料。不過,任何網路傳輸或電子儲存方式都無法保證百分之百安全。

11. 未成年人
本網站不以未成年人為主要服務對象。若您為未成年人,請在父母或監護人同意下使用本網站。

12. 本政策的變更
我們可能會不定期更新本隱私政策。更新後的版本將公布於本網站,並標示最新更新日期。

13. 聯絡我們
如您對本隱私政策或個人資料處理有任何疑問,請聯絡我們:

Email: amarituoffice@gmail.com

English

Last updated: July 10, 2026

日本美研所 values your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, make a payment, contact customer support, or use our services.

1. Information We Collect
When you use our website or place an order, we may collect the following information:

Name
Email address
Phone number
Shipping address
Billing address
Order details
Payment status and payment-related information
Shipping and logistics information
Information you provide when contacting customer support
Device, browser, IP address, cookies, and website usage data

We do not directly store complete credit card information. Payment information is usually processed securely by Shopify Payments, PayPal, credit card processors, or other third-party payment providers.

2. How We Use Your Information
We may use your personal information for the following purposes:

Processing orders, payments, shipping, and delivery
Providing order notifications and tracking information
Responding to customer support inquiries
Handling returns, refunds, replacements, or after-sales support
Improving our website, products, and services
Preventing fraud, abuse, or unauthorized transactions
Complying with legal, tax, accounting, or platform requirements
Sending marketing information or promotional updates with your consent

3. Cookies and Analytics
Our website may use cookies, pixels, analytics tools, or similar technologies to help us understand website traffic, customer browsing behavior, product performance, and marketing effectiveness.

You can manage or disable cookies through your browser settings. However, some website functions may not work properly if cookies are disabled.

4. Third-Party Services
Our store uses Shopify as our ecommerce platform and may use Google, Meta, payment services, logistics services, email services, and other third-party tools to operate the website, process orders, analyze traffic, or provide customer support.

These third-party services may process your information according to their own privacy policies. We recommend that you review the privacy policies of relevant third-party services.

5. Information Sharing
We do not sell your personal information.

However, we may share necessary information in the following situations:

With ecommerce platforms, payment providers, logistics companies, or customer support tools to complete orders and services
When required by law, government authorities, courts, or platform requirements
When necessary to prevent fraud or protect our store, customers, or third-party rights
In connection with a business transfer, merger, or restructuring, in accordance with applicable laws

6. Cross-Border Data Processing
Because we provide Japan direct shipping services and use international ecommerce, payment, logistics, and analytics services, your information may be processed, stored, or transferred outside your country or region.

We take reasonable measures to protect your personal information and process it according to applicable laws and service provider requirements.

7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, such as order processing, after-sales support, tax, accounting, legal obligations, or fraud prevention.

When the information is no longer needed, we will delete, anonymize, or securely store it in a reasonable manner.

8. Your Rights
Depending on the laws applicable in your location, you may have the right to request:

Access to the personal information we hold about you
Correction of inaccurate information
Deletion of your personal information
Restriction of or objection to certain processing activities
Withdrawal of marketing consent
Opting out of marketing communications

To exercise these rights, please contact us using the contact information below.

9. Marketing Communications
If you agree to receive marketing communications, we may send you updates about new products, promotions, events, or store news. You may unsubscribe at any time through the unsubscribe link in our emails or by contacting us.

10. Data Security
We take reasonable technical and administrative measures to protect your personal information. However, no method of internet transmission or electronic storage is 100% secure.

11. Minors
This website is not primarily intended for minors. If you are a minor, please use this website with the consent of your parent or guardian.

12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this website with the latest updated date.

13. Contact Us
If you have any questions about this Privacy Policy or how we process personal information, please contact us:

Email: amarituoffice@gmail.com